All orders placed before 10 AM. We will dispatch the same day. We send the goods through Australia Post or other Australian courier services. After dispatch the goods, the Australia Post generally it takes 1-2 working days to deliver the goods in Australia. Hermes & Australia Mail it takes 3-5 working days for Australia delivery.
Deliveries are made by the courier service between 8:00 AM. to 8:00 PM. Monday to Friday. In case the delivery is delayed due to some unforeseen reasons, we would be glad to help you with sorting it out with our Courier Company. However, once the goods are dispatched from our warehouse, it is the sole responsibility of the Courier Company to deliver it to the customers.
Our customers are very important and we operate with the above courier services to ensure that all orders remain safe and are taken care of till it reaches your door as quickly as possible. We constantly strive to offer our clients the best shopping experience and we know that delivery charges is an important consideration for every customer that shops online. This is why we have provided discounted shipping rates.
All orders are recorded and signed for. For international we try to provide tracking however this is dependent on the service used. Please state at the checkout stage if you would like a specified neighbour to sign for your parcel (If you are not available on delivery date). Alternatively, you may indicate a safe place where your parcel may be left or simply request that the courier company leaves a card for you to arrange re-delivery. A second delivery is usually attempted the next working day if there is no one to sign for and accept the parcel on the first attempt.We do not deliver to PO Boxes.